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Customer Reviews

Read what actual clients are saying about Nonprofit Websites

The reviews below are just the most recent comments left by clients who were helped by our team. These reviews are left voluntarily and in direct response to the issues they faced and how our team proactively helped them through those issues. Sometimes, we get it perfect. Sometimes, we fall a little short and need to followup with more support. But this provides you with direct insight into what our clients experience from our team and service as opposed to anonymous internet or social reviews. They are nonprofit organizations just like you.

"I am completely satisfied with your services"
(Great)
Augustin, AFRICAN CULTURES AND TRADITIONS COMPARED TO THE REST OF THE WORLD
Thursday, June 5, 2025
"Thank you and look forward to next phase!"
(Great)
Mary, Joyful Journeys
Thursday, May 15, 2025
"Eric was very patient in helping me to understand the underlying problem, until I was able to get through to the payment page."
(Great)
Wanda, Aura Home Women Vets
Wednesday, May 14, 2025
"Thanks so much."
(Great)
Jim, 2nd Chance Indiana
Monday, May 12, 2025
"Thanks for your help."
(Excellent)
Jim, 2nd Chance Indiana
Monday, May 12, 2025
"Always timely, always helpful"
(Excellent)
Suzette, Firefighters Vs Cancer
Friday, May 9, 2025
"I do have a question. I am trying to get the business logos to Support. Finally got the jpg, pdf saved and can send. However, having a terrible time doing save as for the eps format. Might I just forward the entire email to Support and he can pull what he wants? There are some other variations, as well."
(Great)
Vickie, Job Search Blueprint
Tuesday, May 6, 2025
"Thanks for jumping on this!"
(Excellent)
Jim, 2nd Chance Indiana
Wednesday, April 23, 2025
"excellent, rapid response. I was able to correct the error immediately"
(Excellent)
Wanda, Aura Home Women Vets
Tuesday, April 22, 2025
"Windy was quick responding and very professional."
(Excellent)
Carmen, Timber Pines Boomers
Monday, April 7, 2025
"Another great job."
(Excellent)
Richard, Knights of Columbus Florida State Council
Tuesday, April 1, 2025
"Excellent Job. Thanks you!"
(Excellent)
Jim, 2nd Chance Indiana
Tuesday, March 25, 2025
"Great job. Thank you!"
(Excellent)
Jim, 2nd Chance Indiana
Tuesday, March 18, 2025
"Quick and effective advice!"
(Excellent)
Suzette, Firefighters Vs Cancer
Tuesday, March 11, 2025
"Met with Our trainer Gomez, issue fixed right away and his advice will make the same issues easier for me to fix directly in the future. Thank you."
(Excellent)
Suzette, Firefighters Vs Cancer
Saturday, March 8, 2025
"I had a zoom with Our trainer Gomez and everything was completed. Very happy!"
(Excellent)
Suzette, Firefighters Vs Cancer
Saturday, March 8, 2025
"Great!"
(Great)
Leonid, CommUnity of the Deaf, Inc (CUD)
Monday, March 3, 2025
"The service has been very responsive and professional"
(Excellent)
Kevin, Willow Grove Connections
Wednesday, February 19, 2025
"Wendy called and was very helpful. Thank you for your help and your patience Wendy!!"
(Excellent)
Rachel, ITAV United Foundation
Tuesday, February 11, 2025
"Thank you. You did a great job on this...Just what we wanted!"
(Excellent)
Jim, 2nd Chance Indiana
Tuesday, February 11, 2025
"You're all so patient and responsive."
(Excellent)
Mike, Firefighters Vs Cancer
Saturday, February 1, 2025
"So far, all the help has been timely and well executed."
(Excellent)
Suzette, Firefighters Vs Cancer
Saturday, February 1, 2025
"I am extatic about the new web page home page thus far. It is inviting, personable, relatable and invites people to want to look further into service and programs offered"
(Excellent)
Acena, Cordie B's & Katina's Helping Hands Inc
Wednesday, January 29, 2025
"Thanks for answering so promptly."
(Excellent)
Jim, 2nd Chance Indiana
Saturday, January 25, 2025
"Excellent!"
(Excellent)
Administrator, IMMIGRATION ANALYSIS
Wednesday, January 22, 2025
"Thanks for putting Humpty Dumpty back together. I'll try not to break it again!"
(Excellent)
Jim, 2nd Chance Indiana
Tuesday, January 21, 2025
"Thank you! Appreciate the code snippet!"
(Excellent)
Melissa, Brunswick Little Theatre
Tuesday, January 7, 2025
"The experts took a complicated issue and made it work on our website. Great work"
(Excellent)
Richard, Knights of Columbus Florida State Council
Wednesday, January 1, 2025
"I think we still have an question on the tax-exempt status on the merchant account donations."
(Excellent)
Wanda, Aura Home Women Vets
Thursday, December 26, 2024
"I appreciate you guys listening to our concern for accessibility and getting it resolved."
(Excellent)
Paulette, Tectonic Change
Thursday, December 19, 2024
"The template is just what I wanted. thank you"
(Excellent)
Wanda, Aura Home Women Vets
Tuesday, December 17, 2024
"You are did great!"
(Great)
Administrator, IMMIGRATION ANALYSIS
Monday, December 9, 2024
"Not sure what happened but I was able to finally get on and thanks Our trainer for going over a bit to make up for the start time delay!"
(Excellent)
Mary, Joyful Journeys
Monday, December 2, 2024
"My questions were resolved via the training session"
(Great)
Wanda, Aura Home Women Vets
Monday, December 2, 2024
"Quick response. Clear instructions. Easily resolved the issue."
(Excellent)
Natalie, ABWA Trendsetter Chapter's
Wednesday, November 27, 2024
"Thank for the quick response in resolving this billing issue. Happy thanks Giving"
(Excellent)
Marsha, Republican Women of Hall County
Wednesday, November 27, 2024
"An unexpected problem with a weekly email set to deliver this morning resulted in no delivery. The team quickly investigated and corrected an issue that had developed in the system. The support team is always very responsive and helpful. Thanks."
(Excellent)
Michael, Serra Club of Johnson County
Monday, November 25, 2024
"Super quick resolution and response! Thanks so much! Christine"
(Excellent)
Pittard or Melody, Perry Police Foundation
Tuesday, November 19, 2024
"Thanks for quick response!"
(Excellent)
Mary, Joyful Journeys
Monday, November 18, 2024
"Thank you for the quick response in creating a phone number for RWH"
(Excellent)
Marsha, Republican Women of Hall County
Monday, November 11, 2024
"Thank you for taking care of this for us. We appreciate you!"
(Excellent)
Jim, 2nd Chance Indiana
Tuesday, November 5, 2024
"The response times are amazing. The answers complete and easy to follow. I continue to be impressed. Thank you."
(Excellent)
Wanda, Aura Home Women Vets
Tuesday, November 5, 2024
"We asked the developers to complete a top priority issue and they came through even going above and beyond to create a permissions table for every position which resolved our issues. Thank you."
(Excellent)
Richard, Knights of Columbus Florida State Council
Tuesday, October 29, 2024
"Thanks for the great work."
(Excellent)
Richard, Knights of Columbus Florida State Council
Tuesday, October 29, 2024
"Thanks for the interim online donation process/form! That's fantastic."
(Excellent)
Mary, Joyful Journeys
Monday, October 14, 2024
"Problem resolved. Thank you! "
(Excellent)
Carl, Colorado Activity Professionals' Association
Tuesday, September 24, 2024
"Thanks Support."
(Excellent)
Tommy, Nourish The Homeless
Thursday, September 19, 2024
"Quick response and resolved! Thanks so much."
(Excellent)
Mary, Joyful Journeys
Wednesday, September 18, 2024
"Thank you for reaching out to help me! It's exactly what I needed to get this set up finalized!"
(Excellent)
Mary, Joyful Journeys
Wednesday, September 18, 2024
"I appreciate the responsiveness to my pesky inquiries. I look forward to the training."
(Excellent)
Rick, Minidoka County Historical Society
Tuesday, September 17, 2024
"I appreciate the responsiveness! The online store looks great! I think I need to upload some images to make it complete but that can wait until I have the training."
(Excellent)
Rick, Minidoka County Historical Society
Tuesday, September 17, 2024
"I saw a couple of small errors, typos that can easily be corrected. Otherwise looks great! Looking forward to the training."
(Great)
Rick, Minidoka County Historical Society
Tuesday, September 17, 2024
"Great work. Although two issues can't yet be solved it's good to know that both are in the queue. Thank you."
(Excellent)
BC, Action for Life, Inc.
Thursday, September 12, 2024
"looks goo"
(Great)
Wanda, Aura Home Women Vets
Tuesday, September 10, 2024
"That we can fix the video when we get full control was the answer we were hoping for."
(Excellent)
Wanda, Aura Home Women Vets
Tuesday, September 10, 2024
"I think my training is today at 4pm. Id that correct? "
(Excellent)
Deb, Harris Speedway Pace
Friday, September 6, 2024
"Thanks for the video link and I was able to get this all to work. Thanks again."
(Great)
Mary, Joyful Journeys
Friday, September 6, 2024
"Thank you for understanding and all that you’ve done. Also your patience with me"
(Excellent)
Lashonda, I Can Remember
Tuesday, September 3, 2024
"thanks for the quick response!"
(Excellent)
Mary, Joyful Journeys
Thursday, August 29, 2024
"Even though I didn't get it fixed....this was a perfect interaction. Good research on your part, clear instructions. Thanks."
(Excellent)
Melissa, Brunswick Little Theatre
Wednesday, August 28, 2024
"Y'all I've been great working with me. I appreciate the progress that we've made on the site. I submitted two dates and times for training one of which today and I really need to know a little bit ahead of time which date and time you're giving me so I can plan accordingly."
(Excellent)
Deb, Harris Speedway Pace
Monday, August 26, 2024
"I found it. thanks."
(Great)
Jim, 2nd Chance Indiana
Sunday, August 25, 2024
"Thanks so much for a quick resolution."
(Excellent)
Jim, 2nd Chance Indiana
Tuesday, August 6, 2024
"Thanks for the work on the reports....and for fixing the number sold number under the inventory/registration view!"
(Great)
Melissa, Brunswick Little Theatre
Friday, August 2, 2024
"Thanks for reminding me how to do this."
(Excellent)
Jim, 2nd Chance Indiana
Friday, August 2, 2024
"Even though we decided not to use NonProfit Websites for this project, Our trainer was extremely helpful and patient during the process."
(Great)
Sherry, 2nd Chance Indiana
Friday, August 2, 2024
"Thanks for your guidance. I appreciate you showing me that these two items were completely under my control."
(Excellent)
Jim, 2nd Chance Indiana
Friday, August 2, 2024
"Thanks for taking care of this Support."
(Great)
Jim, 2nd Chance Indiana
Monday, July 15, 2024
"The team did a great job verifying the issue heard about from one of our users."
(Excellent)
Richard, Knights of Columbus Florida State Council
Saturday, July 6, 2024
"Thank you for taking care of this request quickly."
(Excellent)
Richard, Knights of Columbus Florida State Council
Tuesday, June 18, 2024
"Thank you for taking care of this."
(Excellent)
Richard, Knights of Columbus Florida State Council
Tuesday, June 18, 2024
"Sorry for the request. I found the answer. Natalie"
(Great)
Natalie, ABWA Trendsetter Chapter's
Thursday, June 6, 2024
"Thank you for your prompt reply."
(Excellent)
Jim, 2nd Chance Indiana
Monday, June 3, 2024
"Thank you."
(Excellent)
Nancy, 2nd Chance Indiana
Monday, June 3, 2024
"Thanks so much for a quick solution to our along with instructions for the future."
(Excellent)
Jim, 2nd Chance Indiana
Wednesday, May 29, 2024
"Thank you for getting the outage taken care of quickly."
(Great)
Jim, 2nd Chance Indiana
Wednesday, May 22, 2024
"I still don't see a copy of the training file Our trainer promised to send after the training session. In case I somehow missed it, please resend."
(Excellent)
O'Neall Parris, Barbados Association For Cancer Advocacy
Monday, May 20, 2024
"I appreciate the quick response."
(Excellent)
Duayne, Ski Broncs
Thursday, May 16, 2024
"The support I received re Help Request #27450 was the best. I am extremely satisfied with the response time, clear answers to my questions and training I've received. Natalie Angrisani"
(Excellent)
Natalie, ABWA Trendsetter Chapter's
Wednesday, May 15, 2024
"You solved the mystery. Thank you!"
(Great)
Jim, 2nd Chance Indiana
Tuesday, May 14, 2024
"Thanks so much!"
(Excellent)
Jim, 2nd Chance Indiana
Monday, May 13, 2024
"Thank you for taking care of this."
(Excellent)
Jim, 2nd Chance Indiana
Monday, May 13, 2024
"Eric was quick and responsive. The reason for not giving an excellent rating is that the mystery of how this strange thing happened is still not resolved. My understanding is that Eric can't see history to be able to figure this out...so it will remain a mystery."
(Great)
Melissa, Brunswick Little Theatre
Wednesday, May 8, 2024
"Thanks so much Support."
(Great)
Jim, 2nd Chance Indiana
Tuesday, May 7, 2024
"It looks like we're set then. Domains are on auto renewal with register.com, and our Microsoft account was set up independently. Thank you!"
(Excellent)
Jim, 2nd Chance Indiana
Thursday, May 2, 2024
"Thanks for the addition of Organization to the standard People Database Report."
(Excellent)
Melissa, Brunswick Little Theatre
Thursday, May 2, 2024
"How can I upload or change the documentation"
(Great)
Daniel, A Few Good Men and Women International
Monday, April 29, 2024
"Great to have an issue that can be solved with clear step by step instructions. Thanks."
(Excellent)
Melissa, Brunswick Little Theatre
Monday, April 29, 2024
"Wonderful work. Thank you."
(Excellent)
Jim, 2nd Chance Indiana
Saturday, April 27, 2024
"Thank you."
(Great)
Nancy, 2nd Chance Indiana
Thursday, April 25, 2024
"Looks great. Thank you!"
(Great)
Jim, 2nd Chance Indiana
Thursday, April 25, 2024
"Thank you Support for another rapid and successful reaolution."
(Excellent)
Jim, 2nd Chance Indiana
Thursday, April 25, 2024
"Thank you Support for your prompt resolution, and for providing us with guidelines for the future."
(Excellent)
Jim, 2nd Chance Indiana
Thursday, April 25, 2024
"Perfect! Thank you so much."
(Excellent)
Jim, 2nd Chance Indiana
Wednesday, April 24, 2024
"Thanks so much for your help to get this wrapped up."
(Great)
Jim, 2nd Chance Indiana
Wednesday, April 24, 2024
"Thank you for building the Prayer Requests form, for your help with the green button, etc."
(Excellent)
Jim, 2nd Chance Indiana
Tuesday, April 23, 2024
"I'm cancelling this request."
(Great)
Tommy, Nourish The Homeless
Tuesday, April 16, 2024
"Great working with NP Amazing customer service!!"
(Excellent)
Marsha, Republican Women of Hall County
Monday, April 15, 2024
"Thanks to Eric...again. He is quick and efficient. He is accommodating and patient. It is great working with him."
(Excellent)
James, Pan-American College Fund
Saturday, April 13, 2024
"Everyone was great. Thanks for the help, Eric. I appreciate you guys being on top of everything and being patient."
(Excellent)
James, Pan-American College Fund
Saturday, April 13, 2024

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